Returns & Exchanges

At Wool and Company, we want you to be completely satisfied with your purchase. If you are not happy with your items, we offer a 30-day return window for a full refund or exchange on all unused products in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original shipping box or a similar sturdy container, ensuring all original tags and labels are attached.

• 3.
  Ship the Items

  Print the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.